Terms and Conditions

1. Introduction and Acceptance of Terms

These Terms and Conditions govern your use of the Abaq Al-Hayat website and all services and products provided through it or through our affiliated brands. By using the website or completing any order, you acknowledge and agree to these Terms in full. If you do not agree with any provision of these Terms, please stop using the website.

2. Definitions

• "We" or "Company": Abaq Al-Hayat and its affiliated brands (Adasa, Kham Al-Jamal, Turbianco Food, Lina).
• "Website": The website and any applications or platforms affiliated with it.
• "User" or "Customer": Any person who visits the website, uses its services, or purchases its products.
• "Services": Company formation, licensing, foreign investment, Premium Residency, and financial and tax services.

3. Service Provider Information

In accordance with Article 6 of the Saudi E-Commerce Law, we disclose the following information:

4. Scope of Services and Products

We offer two main categories through the website:

• Consulting Services: Company formation, licensing, foreign investment, Premium Residency, and financial and tax consulting.
• Commercial Products: Through our affiliated brands (photography services, natural care products, food products, and fashion).

Execution and delivery terms vary depending on the nature of each service or product, as explained on its respective page.

5. Website Usage Rules

• The user must provide true and accurate information when registering or placing an order.
• The website may not be used for any unlawful purpose or in violation of Saudi laws and regulations.
• Attempting to gain unauthorized access to any part of the website or its technical systems is prohibited.

6. Orders and Electronic Contracting

An order submitted by the user through the website constitutes an offer to contract, and the contract is not considered final until we expressly confirm the order. We will provide you with an electronic invoice after the order is completed, including a description of the service or product, the total price including tax, shipping details (if applicable), and the expected delivery date.

7. Prices and Payment Methods

• All displayed prices include VAT unless stated otherwise.
• We reserve the right to change prices at any time, provided that this does not affect previously confirmed orders.
• Available payment methods: Tabby / Tamara / Cash on Delivery.

8. Shipping and Delivery

Estimated delivery times vary depending on the service or product and the delivery area and will be specified when the order is completed. We are not responsible for delays caused by circumstances beyond our control (such as shipping company delays or force majeure).

9. Return and Exchange Policy

In accordance with the Saudi E-Commerce Law, customers have the right to return or exchange a product within 7 days from the date of receipt, subject to the following requirements:

• The product must be in its original condition, unused, and in its original packaging.
• The return right does not include consulting services that have already begun to be performed, or products that are opened or used for health reasons (such as opened personal care products).
• The product price will be refunded within a reasonable period after we receive the returned product and approve the return.

10. Warranty and Limitation of Liability

We take reasonable care to ensure the accuracy of the information presented on the website, but we do not guarantee that it is completely free of errors. We are not liable for any indirect damages arising from the use of the website or services, to the extent permitted by Saudi law.

11. Intellectual Property

All content displayed on the website (text, logos, designs, and images) is owned by or licensed to Abaq Al-Hayat and may not be copied or reused without prior written permission.

12. User Obligations

The user must not infringe intellectual property rights, use the website in a manner that may harm the company or other users, or provide false information and shall be responsible for any inaccurate information provided.

13. Suspension or Termination of Service

We reserve the right to suspend or terminate any service for any user who violates these Terms, with notice to the user where possible and as required by applicable laws and regulations.

14. Governing Law and Dispute Resolution

These Terms are governed by and interpreted in accordance with the laws of the Kingdom of Saudi Arabia. Any dispute arising from the use of the website or services shall be referred to the competent judicial or quasi-judicial authority in the Kingdom of Saudi Arabia.

15. Changes to These Terms

We may update these Terms from time to time. Any update will be published on this page with the date of the latest update, and your continued use of the website after the update constitutes acceptance of the amended Terms.

16. Contact Us

For any questions regarding these Terms, please contact us via:

• Email: info@en.abqalhayat.com
• Address: Riyadh - King Fahd Road South - Al Jafal Commercial Center - 3rd Floor - Office 21